Terms and Conditions
All our sales and deliveries are subject to these conditions, insofar as they have not been amended or supplemented by written agreement .
Prices and orders
All prices on price lists and brochures are non-binding. The prices shown are for the following means of payment : cash, cash advance by Bank-/Posttransfer , payment by cash, money order (internet & mail -banking), PayPal, The prices are valid from origina, home studio (pick-up price ) and are exclusive of all shipping, packing and insurance costs. For all shipments, we charge packaging, postage or transport costs. If, during the course of order processing surcharges, additional fiscal burdens, tariff increases or strong currency fluctuations changes should arise, we reserve the right to adjust the price accordingly .
Delivery time - delivery fulfillment - transport damages
We will always endeavor to meet the specified order processing and delivery times deadlines. However, we cannot take responsibility for disruptions in business operations of our suppliers, in particular due to labor strikes and lockouts, political demonstrations, as well as cases of force majeure, based on an unpredictable and involuntary events. Delivery time will be postponed accordiongly. Any possible delay entitles either the cancellation of the order or the filing of compensation claims for prepaid amounts via Paypal or bank/post transfers. Delivery shall be deemed fulfilled when the goods leave our house, respectively for direct deliveries, leaving the house of our suppliers.
We have no shipping restrictions and ship worldwide, but cannot take responsibility for customs restrictions in certain countries (customs fees, storage fees, refusal of delivery of goods through the customs office, etc.).
The satisfaction of our customers is our absolute PRIORITY.
Our 100% satisfaction guarantee.
We guarantee the quality, freshness and effectiveness claimed for our products. Eurasia Trade does not sell or returned products. We hope that every customer is 100% satisfied with his purchase. But we also know that returns are sometimes unavoidable. If you wish to return a product, we ask you to read the following information:
Return because of dissatisfaction :
If you are not satisfied with your product for any reason, you can return the item in original condition within 30 days . After its receipt we will , subject to agreement, make either a replacement or a refund of the purchase price .
Return due to non-delivery by the customs office :
For non-delivery of the goods by the customs office we will make a refund of the purchase price after we have received the returned undelivered products in their original condition. Shipping cost will not be refunded, neither from the original sending, nor from the return shipping .
Shipping and transport risks shall in all cases be borne by the buyer, even if freight or postage- free delivery of the goods is agreed . Packaging is done with the utmost care . In the event of breakage and damage in transit, the receiver of the goods must immediately contact us in writing and give details about the damage. This applies even if the packaging of the goods has no damage externally . Always check goods thoroughly. Transport damages must be reported to the transport company immediately. Returnerd goods must be in perfect, complete condition and in original packaging. Specifically custom-made ordered items are non-returnable .